Shipping policy

Shipping Policy

Last Updated: [30 May 2026]

Thank you for shopping with Tiny Mindz.

At Tiny Mindz, we are committed to delivering educational toys, activity books, and creative learning products across India as efficiently as possible.

Order Processing

All orders are processed within 1-3 business days after successful order placement and payment confirmation.

Orders placed on weekends or public holidays may be processed on the next working day.

Tiny Mindz reserves the right to cancel or delay orders due to product availability, incorrect shipping information, suspected fraudulent activity, unforeseen logistics issues, or circumstances beyond our control.

Shipping Timeline

Estimated delivery time for most orders is:

5-7 business days

Delivery timelines may vary depending on:

Customer location
Courier availability
Weather conditions
Public holidays
Regional restrictions
Operational delays beyond our control

Delivery timelines are estimates and should not be considered guaranteed delivery commitments.

Shipping Coverage

Currently, Tiny Mindz ships only within India.

We do not currently offer international shipping.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations.

Tiny Mindz reserves the right to restrict or disable COD services for certain locations, customers, or orders at its sole discretion.

Repeated order refusals may result in future COD restrictions.

Order Tracking

Once your order is dispatched, tracking information will be shared through the registered email address or phone number whenever available.

Tracking updates are subject to courier partner systems and availability.

Delays

While we strive to deliver orders within the estimated timeline, delays may occasionally occur due to:

High order volumes
Courier disruptions
Weather conditions
Public holidays
Operational challenges
Force majeure events

Tiny Mindz shall not be held liable for delays caused by third-party logistics providers or circumstances beyond reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Tiny Mindz shall not be responsible for delivery issues arising from incomplete, incorrect, or inaccurate customer information.

Additional shipping charges resulting from incorrect addresses may be borne by the customer.

Damaged or Missing Packages

If you receive a damaged package, incomplete shipment, or incorrect product, please contact our support team within 48 hours of delivery along with clear photographs and order details.

Claims submitted after the specified period may not be eligible for review.